how to upgrade symantec endpoint protection manager 12.1.6 to 14

I've also run Clean wipe to make sure that SEP client have been properly removed and then tried to re-deploy again - but still its not getting installed.Īnd when I'm trying to deploy using 'Save Package' instead of Remote Push - its saying 'Symantec Enpoint Protection doesn't work on this version of windows. I have tried restarting the surface pro multiple times. On SEPM deployment screen it is saying that the client have been successfully installed but on the actual machine I cant see any SEP client running. To do this update Windows uninstalled the SEP client and now when I am trying to install it back it is not doing anything.

Later, I ran windows updates and it updated itself to the windows Fall Creators Update(1709). I installed windows 10 on to the Surface Pro using image(which contain SEP client) that I created using Sysprep. Windows version : - Windows 10 Pro Version 1709 (OS build 16299.371) I'm unable to deploy SEP client on a new Windows 10 Surface Pro using remote push from the SEP Manager. Please confirme what basis symantec has detecting those files io.sys and msdos.sys as WS.Reputation.1. Restart Required - The file was quarantined successfully. and this file belong to mircosoft and genuine process Date but still we are see those file in system but size is 0 kb.Īlso we have observed those files( io.sys and msdos.sys) are created by process ' ntvdm.exe'. We have found symantec has detecting files 'io.sys and msdos.sys' as WS.Reputation.1 same has been qurantined and deleted by SEPM.

How to upgrade symantec endpoint protection manager 12.1.6 to 14