Troubleshoot Office 2011 for Mac issues by completely uninstalling before you reinstall Method 4įor information about how to remove and then reinstall Office, see the following article: If you do not want to keep your existing account, you can rename the 'Test' account that you create in the following procedure, and continue to use that account. If you can save when you use a new user account, contact Apple support to troubleshoot your existing account. Open Excel and check if the issue is resolved. (If this option is not available, just go to the next step).Ĭlick the Apple icon, and then click Log Out name. When you receive a warning, click OK.Ĭlick to select Allow User to Administer this computer. Type the word Test for the user name, and leave the password box blank. Log on by using your Administrator user name and password, and then click OK. If you are not the Administrator of the computer, click Click the lock to make changes. Click Force Quit to quit the application. Select the application in the 'Force Quit Application' window, and then select Force Quit. If you cannot quit an application or do not know how, hold down the Command and Option keys, and then press Esc on your keyboard. To quit an application, select the application on the toolbar (top), and then select Quit. You must quit all programs before you continue. To resolve this issue, try the following methods, in order, until the issue is resolved.

Programs that are running in the background are interfering with Excel for Mac.This error may occur if one of the following conditions is true: Microsoft Excel has encountered a problem and needs to close.

When you try to start Microsoft Excel for Mac, you receive the following error message:

Open excel in safe mode